Privacy Policy


Who is responsible for the processing of your personal data?

The company Propet, SA, PT 50330329 with the address: Rua da Argila, 553/573 – 4445-027 Alfena, Telephone: +351 229 698 270.

What is personal data?

Personal data is specific information about personal or factual characteristics relating to an individual who can be identified from that data. This includes information such as name and e-mail address.

Information that does not allow you to be identified or cannot be directly linked to your identity is not considered personal data.

At Propet S.A., we collect the following data: name, address, telephone number and email address.

When do we collect and process personal data?

We collect and process personal data in the following situations:

When you fill in our contact form or subscribe our Newsletter.

For what purposes are my personal data used?

Contacts relating to products information.

Under current European Union data protection legislation (the General Data Protection Regulation) the use of personal data must be justified under at least one legal ground for processing personal data.

How long do we keep your personal data?

There are legal requirements that oblige us to retain data for a minimum period of time. Thus, the deletion of your Data from our active database will be followed by an interim storage period in order to be able to comply with our legal, accounting and fiscal obligations as well as to be able to manage possible claims, within the limit of the applicable limitation periods. If your Data is stored for a longer period, it will be automatically and irreversibly anonymised.

You may, at any time, request the erasure of all or part of your Data, object to its processing or request its limitation.

When do we disclose information to third parties?

To run our website, we work with a number of carefully selected third parties. In order to do this, we may share your information with these third parties in the following limited circumstances:

Companies owned by Propet, S.A.;

Our service providers, who assist us to provide our services by assuming, under our control, all or part of the processing operations of your Data;

You have given us your prior consent;

We are required to do so by law, by a mandatory request from a public authority or in connection with legal proceedings;

We transfer or assign all or part of our business or assets, for example in the context of a merger or sale. Operations of this nature may legitimately require prior audits by professionals and the implementation of appropriate safeguards and security measures to ensure the confidentiality of the data they access. In the event of the actual transfer or assignment of our assets containing your Data, we will implement information procedures to guarantee the exercise of the rights to which you are entitled in relation to your Data.

How do we keep your personal data secure?

Propet S.A. uses state of the art technology to protect your personal data and information; therefore, our website is stored on secure servers that are protected against the most common types of attacks.

However, we remind you that there is no such thing as invulnerable technology and you should therefore take whatever measures are in your power to maintain the security level of your data. Propet S.A., has taken technical and organisational measures to ensure the security of personal data and to prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

What is a cookie?

A cookie is a file that is downloaded to your computer when you visit certain websites. Cookies allow, among other things, the storage and recovery of information about the user’s browsing habits and can be used to recognise the user.

Types of Cookies

  • a) Functional Cookies: functional cookies are those strictly necessary to provide the services requested by users in relation to the purchase process.
  • b) Analytics Cookies: Google Analytics, a service provided by Google, Inc., a Delaware company with its principal place of business at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). You may refuse the use of cookies by changing the setting on your browser. By doing so you may not be able to use the full functionality of this website. By using our website you consent to the processing of information by Google.
  • c) Advertising and behavioural cookies: these cookies make it possible to efficiently manage the advertising of the website, by adapting its content to the user.

Cookie Management

Most browsers allow the use of Cookies. However, as a user, you may or may not accept Cookies.

Your Browser may also include the possibility to further specify which Cookies should be accepted and which should not. In addition, you can also view and delete Cookies individually. If you do not know how to manage Cookies and the privacy policy of your web browser, you can find the information in the browser’s help.